OUR GUARANTEE

If for any reason you are unsatisfied with your purchase, please return it to us. We will gladly ship the exchange for free or give you a full refund.

Need to make an exchange or a return?

• Package the items(s), including ALL TAGS that came with the product and the reason for return.

• We recommend you send your package via UPS with a tracking number please do not send COD.

We will credit your account upon receipt of the returned merchandise.

If Exchanging:

To receive the exchange you desire, we recommend you place a new order online to ensure availability.

We will credit your credit card upon receipt of the returned merchandise.


Returns/Exchanges

If we have sent you a faulty or incorrect item, please email: customerservice@northcountrygear.com and we will immediately rectify the problem.